Digital voice recorder (DV) technology was developed by Walmart to enable the retail giant to store voice records for future use in cases where voice recognition technology is unavailable.
Digital voice recorders are capable of storing recordings of spoken words or phrases, and can be used to store information for later retrieval.
Walmart announced plans to expand its digital voice recordists to include a digital camera, and is working on making the digital camera a “digital voice recordist” in stores.
The camera, dubbed a digital voice recording assistant, will be designed to allow shoppers to store a video or audio recording of themselves on the device and then download it to a computer to be recorded.
A video or voice recording can be uploaded to the device by a customer who has opted in to be tagged as the owner of the device, and stored on the cloud.
The camera will also allow the device to capture audio or video of the person recording.
While digital voice records have been widely used in the retail industry, they haven’t been as widely adopted as they should be, as voice recognition technologies become more prevalent.
According to data from the National Retail Federation, only 3.6% of retail customers in the U.S. have a voice recording device, compared to 10.4% of the general population.
As more people get their hands on digital voice recordings, retailers and brands will have to develop products and processes that make them more secure, as they are now the primary source of voice data for many retailers.
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